Cookie Policy

1. Introduction

This Cookie Policy explains how Vouch ApS ("Vouch," "we," "our," or "us") uses cookies and similar tracking technologies on our website and platform (the "Service"). This policy should be read in conjunction with our Privacy Policy.

By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our Service.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to:

• Remember your preferences and settings
• Keep you signed in to your account
• Understand how you use the website
• Improve your experience
• Provide personalized content and features
• Analyze website traffic and usage patterns

3. Types of Cookies We Use

We use different types of cookies for various purposes. Below is a detailed explanation of each category:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Service. They enable core functionality such as security, authentication, and access to secure areas. The Service cannot function properly without these cookies, and they are set by default. You cannot refuse these cookies, but you can delete them through your browser settings (though this may affect your ability to use the Service).

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They remember your choices (such as language preference or region) and provide improved features. If you do not allow these cookies, some or all of these features may not function properly.

3.3 Performance and Analytics Cookies

These cookies collect information about how visitors use our Service, such as which pages are visited most often and whether users receive error messages. All information collected by these cookies is aggregated and anonymous. We use this information to improve how our Service works.

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies are usually placed by third-party advertising networks with our permission.

3.5 Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service. These third parties include:

• Payment processors: Stripe for secure payment processing
• Authentication services: Clerk for user authentication
• Content delivery networks: Vercel, Contentful for content and media
• Analytics providers: Google Analytics for website analytics
• Customer support: Live chat and support tools

4. How We Use Cookies

We use cookies for the following purposes:

4.1 Essential Service Operations

• Authenticate users and maintain secure sessions
• Process voucher purchases and transactions
• Remember items in your shopping cart
• Enable core platform functionality
• Protect against fraud and security threats

4.2 Improving User Experience

• Remember your preferences and settings
• Provide personalized campaign recommendations
• Save your language and display preferences
• Enable social media features and sharing
• Customize content based on your location

4.3 Analytics and Performance

• Analyze how users interact with our Service
• Understand which campaigns and features are most popular
• Monitor website performance and identify errors
• Test new features and improvements
• Generate reports on platform usage

4.4 Marketing and Communication

• Show relevant advertisements for campaigns you might enjoy
• Measure the effectiveness of marketing campaigns
• Deliver targeted email communications (with your consent)
• Track conversion rates and user acquisition
• Provide personalized campaign suggestions

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

5.1 Session Cookies

Session cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you browse the Service and to remember items in your shopping cart.

5.2 Persistent Cookies

Persistent cookies remain on your device for a set period (ranging from a few days to several years) or until you delete them. They are used to remember your preferences, keep you logged in, and understand your behavior over time.

6. Managing Your Cookie Preferences

You have several options to manage and control cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete cookies individually or all at once
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies (not recommended as it may break functionality)
• Receive notifications when cookies are set

How to manage cookies in common browsers:

• Google Chrome: Cookie settings in Chrome
• Mozilla Firefox: Cookie settings in Firefox
• Safari: Cookie settings in Safari
• Microsoft Edge: Cookie settings in Edge

6.2 Opt-Out Tools

You can opt out of certain third-party cookies using these industry tools:

• Google Analytics Opt-out: Google Analytics Opt-out Browser Add-on
• Digital Advertising Alliance: DAA Opt-out
• European Interactive Digital Advertising Alliance: Your Online Choices

6.3 Mobile Device Settings

If you access our Service through a mobile device, you can manage cookies through your device settings:

• iOS: Settings → Safari → Block All Cookies
• Android: Settings → Privacy → Clear browsing data

6.4 Important Notice

⚠️ Please note: If you block or delete cookies, some features of our Service may not function properly. In particular, you may not be able to:

• Stay logged in to your account
• Complete purchases
• Save items to your cart
• Access personalized content
• Remember your preferences

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, our Service does not currently respond to DNT browser signals. Instead, you can use the various cookie management options described in Section 6.

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

8.1 Web Beacons (Pixel Tags)

Web beacons are small electronic images embedded in web pages or emails. They allow us to count users who have visited pages or opened emails and to track usage patterns.

8.2 Local Storage

Local storage allows websites to store data locally in your browser. Unlike cookies, data in local storage persists even after you close your browser and has no expiration date.

8.3 Session Storage

Session storage is similar to local storage but is cleared when you close your browser. We use session storage to maintain state during your browsing session.

9. Third-Party Services and Cookies

We work with third-party service providers who may set cookies when you use our Service:

9.1 Payment Processing

Stripe: Our payment processor uses cookies to prevent fraud and provide secure payment processing. For more information, see Stripe's Privacy Policy.

9.2 Authentication

Clerk: Our authentication provider uses cookies to maintain secure user sessions. For more information, see Clerk's Privacy Policy.

9.3 Analytics

We may use analytics services like Google Analytics to understand how users interact with our Service. For more information, see Google's Privacy Policy.

9.4 Content Delivery

Vercel and Contentful: Our hosting and content management providers may use cookies to optimize content delivery and performance.

10. Your Privacy Rights

Under GDPR and other privacy laws, you have rights regarding your personal data, including data collected through cookies. For more information about your rights and how to exercise them, please see our Privacy Policy, particularly Section 9 on GDPR rights.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, applicable laws, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our website
• Sending you an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

12. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

For more information about how we handle your personal data, please read our Privacy Policy.